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Where do I find updates about my flight? (terminal, gate, flight status etc)

Never miss a beat with real-time flight notifications! 📱✈️

We know that the secret to a stress-free jolly is staying in the loop. That’s why we’ve launched real-time flight notifications! Consider the On the Beach app your new travel bestie, keeping you updated from the moment you leave for the airport until you’re poolside with a drink in hand.

What we’ll keep you posted on: 🔔

No more squinting at departure boards or wondering which belt your bags are on. We’ll ping you with:

  • Flight Status: Instant updates on your flight times and any changes (including your terminal number once confirmed).

  • At the Airport: Your check-in counter number and that all-important gate number.

  • On Arrival: Your baggage carousel number (so you can win the race to the suitcases!) and your transfer details.

  • Extra Support: Real-time help and info if there are any delays, cancellations, or diversions.

How to get the magic working

To make sure these updates land straight on your lock screen, you just need to do two quick things:

  1. Download the On the Beach app: Head to the App Store or Google Play and log in to your booking.

  2. Turn on Notifications: When prompted, hit Allow for notifications. If you’ve already got the app, just double-check your phone settings to make sure they’re switched on for On the Beach.

Ready to see it in action? 📲 Log in to the On the Beach app today and make sure your next holiday is your smoothest one yet!

Other ways to stay in the know 🕵️

While our app is the easiest way to see everything in one place, you can also find your details here:

  • The Airline’s App: If you’ve checked in online via your airline's own app, they will often show your  terminal, live gate and boarding information there too.

  • Transfer Details: You can find everything you need for your ride—including your pickup times and emergency contact numbers—by logging into your Manage Booking account and clicking the Transfers tab.

  • At the Airport: Of course, you can always check the overhead departure boards in the terminal for the latest gate numbers and boarding times.

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