Great question! We get it—sometimes you just want to pick up the phone and chat. But here at On the Beach, we do things a little differently (and a little more sunshine-y).
We’re an online-only bunch, which means:
🌴 No hold music
🌴 No “press 1 for this, press 2 for that”
🌴 No waiting in phone queues while your ice cream melts
Instead, we’ve built a super handy Live Chat system. It’s the speediest way to get straight to one of our beach buddies! 🏖️
So, what's the deal with your phone number? ☎️
We do have a number—0371 4743000—but it’s a bit of a DIY zone. Think of it as our Self-Service Hotline. It’s there to help you find your own answers in a flash or point you exactly where you need to go (usually Live Chat).
🤐 Just a heads-up: It’s a fully automated line, so you won’t get through to a real person. We know, we know—but we promise we aren't being shy! By keeping things digital, we can help way more beach-lovers at once.
If your query is a bit of a head-scratcher and we think it really needs a proper phone conversation, we'll arrange for one of our team to give you a ring!
So while we don’t have a traditional phone line, we’re still here to help—just in a faster, more modern, and way more chilled-out way 😎