š§³ Lost an item during your transfer or at the hotel?
Weāre sorry to hear that! The best thing to do is to contact the transfer provider or hotel directly:
- Your transfer supplierās contact details can be found on your transfer voucher in your travel documents.
- To reach your hotel, simply search for its name online to find the official website and contact information.
Theyāll be able to let you know if your item has been found and help arrange its return.
āļø Lost something on your flight?
If youāve misplaced an item on your departure or return flight, youāll need to get in touch with the airline directly.
Most airlines have a lost property or baggage assistance section on their website. A quick search for your airlineās lost item policy should guide you through the steps to report and recover your belongings.