Exciting update! Starting from 12pm on February 27th 2024, On the Beach customers will no longer need to verify their Ryanair booking. If you made a booking after this time, please head to this article for more info.
If you made a booking before this date and require assistance, please refer to the information provided below:
We've created an easy video guide to talk you through the process of setting up your Ryanair account and completing the Ryanair Verification.
We've also put together a step by step guide below which you can follow.
Before you start, you’ll need:
• A device with a camera
• Your passport
Step 1:
Open a new browser session, we recommend using Google Chrome in incognito mode!
Step 2:
Use the link below to enter the verification process on the Ryanair website
https://onlineform.ryanair.com/us/en/customer-verification
Step 3:
Select from the below options:
• Standard Verification: free of charge, but takes up to a week.
• Express Verification: 59p extra, but completed on the same day. (We recommend this option for speed!) If you want the Express option, click the ‘Verify Now’ link.
Enter your Ryanair booking ref and unique email address.
• This is your flight booking ref - not your MYB, and the unique email address we used to book your flights. Both can be found in your paperwork or in My Bookings under ‘Your Flights.’
Click ‘Continue’ when the customer verification page pops up.
Step 6:
Read through the verification steps, and click ‘Begin’ when you’re ready.
Step 7:
Enter your Ryanair booking ref (again) and your first and last name. Make sure the first and last names match the ones on your booking.
Confirm you’ve read Ts and Cs, then click ‘Continue.’
Step 9:
Log in or sign up to Ryanair.
• You’ll need to use the unique email address we generated for your flights booking so that we can continue monitoring the booking on your behalf. But you can use whatever password you fancy.
Step 10:
Enter the 8-digit security code we email over to you, then click ‘Continue.’
• We’ll email you the code, so keep your eyes peeled. It might take 5 minutes or so to come through.
Step 11:
Confirm (again) whether you want Standard or Express Verification.
• We highly recommend the Express option for the speediest confirmation. Once you’ve decided, tick the box to give your consent, and then click ‘Continue.’
Step 12:
Tick the three declaration boxes and then click ‘Continue.’
Step 13:
If you chose the ‘Express’ option - enter your bank details for the 59p payment and click ‘Pay now.’ • If you’re having trouble with this, try opening the browser in Incognito Mode.
Snap a photo of your passport for the live verification, then click ‘Yes continue
Step 15:
Prepare for selfie time! Click, ‘OK got it.’
Step 16:
Take your selfie, follow the on-screen instructions, then click ‘Let’s go.
.You might be asked to move around until your face is in the frame.
Step 17:
Move your head and face according to the on-screen instructions, then click ‘Next.
.You’ll be asked to close your eyes, smile and turn your head to both sides.
Step 18:
Enter your mobile number, check you’re happy with the payment details, then click ‘Submit.’
Step 19:
All done! Hooray! Your verification is now complete, and your flights should appear in ‘My Trips’ on your My Ryanair account.
For more information on ID verification, please see our Ryanair verification page.