Submit a request
Aim to include as much information and detail in your request as possible to reduce delays between replies
We’re so sorry to hear that your holiday didn’t go as planned. We know how frustrating and upsetting this can be and want to make this right. Please take a minute to fill out the form below and share as much info as possible, so we can understand the problem. You’ll need to attach any relevant photos or receipts with this form, as we can’t accept these later in the process.
A member of the team will pick up your feedback and we will look to resolve the issue in 28 days. The team will need to follow up with you, so please make sure contact details are accurate and use the email address that was used to make the booking. Please note, we can only deal with your complaint if you’re the lead passenger.
All new tickets are added to a queue, so if you’re waiting for a reply please do not submit another ticket, otherwise our system will bump you to the back of the queue and it might take us longer to get back to you. If you need to give us any further information in relation to your existing complaint, please reply to the acknowledgment email that you received when submitting the original ticket.
Got another query?
A member of the team will pick up your feedback and we will look to resolve the issue in 28 days. The team will need to follow up with you, so please make sure contact details are accurate and use the email address that was used to make the booking. Please note, we can only deal with your complaint if you’re the lead passenger.
All new tickets are added to a queue, so if you’re waiting for a reply please do not submit another ticket, otherwise our system will bump you to the back of the queue and it might take us longer to get back to you. If you need to give us any further information in relation to your existing complaint, please reply to the acknowledgment email that you received when submitting the original ticket.
Got another query?
- Pre-travel. If you have a pre-travel query, you will need to speak to our customer service team who can address any problems before you depart. Visit our contact us page for the best way to get in touch.
- Flight delay. If you had a flight delay, change or cancellation and are looking to claim compensation, you will need to contact the airline directly under regulation EU 261. Unfortunately, we can’t do anything from our side in this situation.
Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
So you're looking for a group holiday? ☀️ Please fill out the below form and we'll be back in touch as soon as possible with your Group Bookings Quote 🎉
👀 Need help on finding your Quote Reference? - head to our handy article here to find out how to find it 👀
👀 Need help on finding your Quote Reference? - head to our handy article here to find out how to find it 👀
Thanks for looking to book with us! If you could please fill out the below form, one of our travel experts will be back in touch with you within 24 hours to get your booking all confirmed
If you're looking to check hotel availability on new dates due to a operational flight change - please fill out the below simple form and our Flight Changes team will be back in touch with you as soon as possible ✈️
We aim to get back to you about this within 14 days. If you've already submitted a request to us, please do not resubmit another form - we will be back in contact with you very soon.
We aim to get back to you about this within 14 days. If you've already submitted a request to us, please do not resubmit another form - we will be back in contact with you very soon.
If you've updated your flights due to a flight change and your airports have been amended - please fill out the below simple form and our Flight Changes team will be back in touch with you as soon as possible ✈️
We aim to get back to you about this within 14 days. If you've already submitted a request to us, please do not resubmit another form - we will be back in contact with you very soon.
We aim to get back to you about this within 14 days. If you've already submitted a request to us, please do not resubmit another form - we will be back in contact with you very soon.
To make sure you are selecting the correct form for contacting our Credit Control team, please read the below:
Credit Control - Payment plans: If you already have a payment plan in place and need assistance with it, or if you would like to set up a new plan, please use this form. Before submitting, we recommend visiting our Help Centre, as you may be able to manage your payments online—such as adjusting your instalment date or applying a payment snooze—without needing to contact support
Credit control – Outstanding Deposits: If you're reaching out regarding an overdue instalment, please use this form. Beforehand, please check whether we've already contacted you, if so, kindly respond to the existing message or correspondence. For assistance with an upcoming instalment, we recommend visiting our Help Centre before submitting a new request, as you may be able to manage your payments online—such as changing your instalment date or applying a payment snooze—without needing additional support.
Credit Control - Legal Letters: Please use this ticket if you have received a letter form us regarding the overdue balance of your holiday. If you have received a letter from the collections team, please make sure to use the email on this letter to get in touch.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Credit Control - Payment plans: If you already have a payment plan in place and need assistance with it, or if you would like to set up a new plan, please use this form. Before submitting, we recommend visiting our Help Centre, as you may be able to manage your payments online—such as adjusting your instalment date or applying a payment snooze—without needing to contact support
Credit control – Outstanding Deposits: If you're reaching out regarding an overdue instalment, please use this form. Beforehand, please check whether we've already contacted you, if so, kindly respond to the existing message or correspondence. For assistance with an upcoming instalment, we recommend visiting our Help Centre before submitting a new request, as you may be able to manage your payments online—such as changing your instalment date or applying a payment snooze—without needing additional support.
Credit Control - Legal Letters: Please use this ticket if you have received a letter form us regarding the overdue balance of your holiday. If you have received a letter from the collections team, please make sure to use the email on this letter to get in touch.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
If you have a Cruise booking and would like to cancel this - please use this form
Confirm Your Choice
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Cancel your transfer
Need to cancel your transfer? No problem, we can help you get that sorted. Please fill in the details below and your request will be submitted straight to the team.
Please note the following rules before submitting:
Once you complete the details below and hit submit, your request will go straight to the team and your transfer will be officially cancelled.
Please complete all the fields below so we have the correct details to generate your document.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Need to cancel your transfer? No problem, we can help you get that sorted. Please fill in the details below and your request will be submitted straight to the team.
Please note the following rules before submitting:
- Outside of 7 days to departure: Your transfer will be cancelled and your refund will be issued within 48 hours.
- Within 7 days of departure: Transfers are completely non-refundable and this request cannot be submitted.
Once you complete the details below and hit submit, your request will go straight to the team and your transfer will be officially cancelled.
Please complete all the fields below so we have the correct details to generate your document.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Change or upgrade your transfer
Need to make a change or upgrade your transfer? No problem, we can help you get that sorted. Please fill in the details below and your request will be submitted straight to the team.
Please note the following rules before submitting:
Outside of 7 days to departure: We can look into changes for you. Once you submit this form, our team will look into the options and be in touch with a quote to amend your transfer.
Within 7 days of departure: Transfers are completely locked in within 7 days of travel, so amendments or upgrades cannot be made and this request cannot be submitted.
How it works:
Once you complete the details below and hit submit, your request will go straight to our team to check availability and pricing. We will then be in touch with a quote to change or amend your transfer.
Please complete all the fields below so we have the correct details to generate your document.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Need to make a change or upgrade your transfer? No problem, we can help you get that sorted. Please fill in the details below and your request will be submitted straight to the team.
Please note the following rules before submitting:
Outside of 7 days to departure: We can look into changes for you. Once you submit this form, our team will look into the options and be in touch with a quote to amend your transfer.
Within 7 days of departure: Transfers are completely locked in within 7 days of travel, so amendments or upgrades cannot be made and this request cannot be submitted.
How it works:
Once you complete the details below and hit submit, your request will go straight to our team to check availability and pricing. We will then be in touch with a quote to change or amend your transfer.
Please complete all the fields below so we have the correct details to generate your document.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Request a car seat
Need to add a car seat to your transfer? No problem, we can help you get that sorted. Please fill in the details below and your request will be submitted straight to the team.
Please note the following rules before submitting:
How it works:
Once you complete the details below and hit submit, your request will go straight to our team to secure the seat with our local transfer partner. We will then be in touch if there are any extra charges or details required.
Please complete all the fields below so we have the correct details to generate your document.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Need to add a car seat to your transfer? No problem, we can help you get that sorted. Please fill in the details below and your request will be submitted straight to the team.
Please note the following rules before submitting:
- Outside of 7 days to departure: We can look into adding this for you. Once you submit this form, our team will check availability with the supplier and be in touch if there is any additional cost or if we need any more information.
- Within 7 days of departure: Transfers are completely locked in within 7 days of travel, so car seat requests cannot be processed and this form cannot be submitted.
How it works:
Once you complete the details below and hit submit, your request will go straight to our team to secure the seat with our local transfer partner. We will then be in touch if there are any extra charges or details required.
Please complete all the fields below so we have the correct details to generate your document.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Request an insurance letter
Need an insurance letter for your booking? No problem, we can help you get that sorted. Please note that there is a £30.00 administration charge for this service.
Please note the following rules before submitting:
How it works:
Once you complete the details below and hit submit, your request will go straight to our team. We will automatically process the £30.00 charge using the card on your booking, generate your official documentation and email it over to you.
Please complete all the fields below so we have the correct details to generate your document.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Need an insurance letter for your booking? No problem, we can help you get that sorted. Please note that there is a £30.00 administration charge for this service.
Please note the following rules before submitting:
- By submitting this request, you agree to the £30.00 administration fee.
- We will automatically charge the £30.00 fee to the card on your booking.
- Your official insurance letter will be issued directly to your email address.
How it works:
Once you complete the details below and hit submit, your request will go straight to our team. We will automatically process the £30.00 charge using the card on your booking, generate your official documentation and email it over to you.
Please complete all the fields below so we have the correct details to generate your document.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Request a confirmation of non-travel letter
Need a confirmation of non-travel letter for your booking? No problem, we can help you get that sorted. Please note that there is a £30.00 administration charge for this service.
Please note the following rules before submitting:
How it works:
Once you complete the details below and hit submit, your request will go straight to our team. We will automatically process the £30.00 charge using the card on your booking, generate your official documentation to prove non-travel and email it over to you.
Please complete all the fields below so we have the correct details to generate your document.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Need a confirmation of non-travel letter for your booking? No problem, we can help you get that sorted. Please note that there is a £30.00 administration charge for this service.
Please note the following rules before submitting:
- By submitting this request, you agree to the £30.00 administration fee.
- We will automatically charge the £30.00 fee to the card on your booking.
- Your official confirmation of non-travel letter will be issued directly to your email address.
How it works:
Once you complete the details below and hit submit, your request will go straight to our team. We will automatically process the £30.00 charge using the card on your booking, generate your official documentation to prove non-travel and email it over to you.
Please complete all the fields below so we have the correct details to generate your document.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Request to Link My Booking With Another
Travelling with another booking? No problem! Please fill out the below form to submit a request to link your booking with someone else’s
Please note that linking bookings does not merge them together - this is not possible as the bookings consist of their own individual contracts with our suppliers. Linking bookings just lets our team know that the two parties are traveling together
Once submitted, if they have not done so already the other lead will need to contact us to confirm that they would also like to link. They can submit their own form via this page or they can reach us via our live chat service
If you are the second passenger then once submitted, or once the second passenger contacts us to confirm, our team will put through the link for you
Please complete the below form so that our team have all of the relevant information
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Travelling with another booking? No problem! Please fill out the below form to submit a request to link your booking with someone else’s
Please note that linking bookings does not merge them together - this is not possible as the bookings consist of their own individual contracts with our suppliers. Linking bookings just lets our team know that the two parties are traveling together
Once submitted, if they have not done so already the other lead will need to contact us to confirm that they would also like to link. They can submit their own form via this page or they can reach us via our live chat service
If you are the second passenger then once submitted, or once the second passenger contacts us to confirm, our team will put through the link for you
Please complete the below form so that our team have all of the relevant information
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Notice of Bank Account Closure
Has the card or bank account associated with your booking recently closed? No problem, we can help you get your refund directed to your new account. To securely process your change, we will require official proof of account closure and payment verification.
Please note the following rules before submitting:
How it works:
Once you complete the details below and hit submit, your request will go straight to our team. We will review your uploaded documents to match the historical payment to your booking, update your refund details in our system and process your refund safely to your newly chosen bank account.
Please complete all the fields below so we can process your updated refund details for you.
Documents Required:
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Has the card or bank account associated with your booking recently closed? No problem, we can help you get your refund directed to your new account. To securely process your change, we will require official proof of account closure and payment verification.
Please note the following rules before submitting:
- By submitting this request, you agree to provide proof of your closed account and your new banking details.
- We require a document showing a previous payment made to On the Beach from your closed account to verify ownership.
How it works:
Once you complete the details below and hit submit, your request will go straight to our team. We will review your uploaded documents to match the historical payment to your booking, update your refund details in our system and process your refund safely to your newly chosen bank account.
Please complete all the fields below so we can process your updated refund details for you.
Documents Required:
- Proof that the original bank account has been closed.
- A bank statement showing a previous payment made to On the Beach from that account.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Request to Amend or Update Your Car Parking Details
Need to make a change to your airport car parking booking? Whether you have changed your vehicle (registration number, make, or model) or need to adjust your drop-off and pick-up times, you can submit an amendment request directly to our team.
Before you proceed, please review the important booking conditions below:
The 7-Day Deadline: Car parking amendments can only be processed up to 7 days before your departure date. Within 7 days of travel, parking suppliers lock bookings on their systems, and no further changes can be made.
Pricing Adjustments: Updating your vehicle registration, make, or model is completely free. However, altering your parking dates or times may result in a price difference from the supplier. If there is an additional cost for time changes, we will contact you to confirm before finalizing the amendment
If you are outside of the 7-day departure window and need to update your details, please proceed to the request form below.
Please complete all the fields below so we have everything we need to update your booking.
Once you submit this form, our team will look to update your car parking booking.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team
Need to make a change to your airport car parking booking? Whether you have changed your vehicle (registration number, make, or model) or need to adjust your drop-off and pick-up times, you can submit an amendment request directly to our team.
Before you proceed, please review the important booking conditions below:
The 7-Day Deadline: Car parking amendments can only be processed up to 7 days before your departure date. Within 7 days of travel, parking suppliers lock bookings on their systems, and no further changes can be made.
Pricing Adjustments: Updating your vehicle registration, make, or model is completely free. However, altering your parking dates or times may result in a price difference from the supplier. If there is an additional cost for time changes, we will contact you to confirm before finalizing the amendment
If you are outside of the 7-day departure window and need to update your details, please proceed to the request form below.
Please complete all the fields below so we have everything we need to update your booking.
Once you submit this form, our team will look to update your car parking booking.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team
Request to Ticket Your Flights
When you first book a holiday package flying with a scheduled airline, your flights are provisionally held. "Ticketing" means we officially issue those flights with the airline to secure your seats permanently.
Before you proceed with this request, it is important to understand the airline rules regarding ticketed flights:
If you are 100% happy with your travel plans and wish to proceed, please fill out the short confirmation form below.
For us to process your request, please confirm the following details and read the declaration. If your flights are paid in full, our team will simply confirm the request for you once completed.
If your flights are not paid in full, our team will send you a link that you can use to pay the remaining balance. You will have 24 hours to do so from the time of receiving the link - if payment is not made within this time your request will be cancelled and will need to be re-submitted.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
When you first book a holiday package flying with a scheduled airline, your flights are provisionally held. "Ticketing" means we officially issue those flights with the airline to secure your seats permanently.
Before you proceed with this request, it is important to understand the airline rules regarding ticketed flights:
- Unlock Extras and Seat Selection: Once your flights are officially ticketed, you will be able to log directly into the airline's website or app using your flight reference. This unlocks the ability to manage your booking directly with them, pre-book your preferred seats, and add extra luggage or inflight meals.
- Non-Refundable Status: Once a scheduled flight is ticketed, the airline classifies it as completely non-refundable. If you later choose to cancel your holiday, you will not receive a refund for the flight element of your booking.
- Immediate Commitment: By requesting to ticket your flights today, you are locking in your travel plans and confirming you accept these airline terms.
If you are 100% happy with your travel plans and wish to proceed, please fill out the short confirmation form below.
For us to process your request, please confirm the following details and read the declaration. If your flights are paid in full, our team will simply confirm the request for you once completed.
If your flights are not paid in full, our team will send you a link that you can use to pay the remaining balance. You will have 24 hours to do so from the time of receiving the link - if payment is not made within this time your request will be cancelled and will need to be re-submitted.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Cancel Car Parking Request
Need to cancel your airport car parking? No problem! You can submit an amendment request, which will go straight to our team.
Before you proceed, please review the important conditions below:
Need to cancel your airport car parking? No problem! You can submit an amendment request, which will go straight to our team.
Before you proceed, please review the important conditions below:
- Car parking cancellations can only be processed up to 7 days before your departure date. This is because parking suppliers lock your reservation on their systems once you reach this travel window.
- Requests to cancel car parking within 7 days to departure cannot be fulfilled and no refund can be offered.
Cancel your hotel
Need to cancel your hotel booking? No problem, we can help you get that sorted. Please fill in the details below and your request will be submitted straight to the team.
Please note the following rules before submitting:
⚠️ Important Flight, Transfer, Fees & Protection Info:
Because flights are completely non-refundable, cancelling your hotel means:
By submitting this request, you confirm that you understand and accept these changes to your booking.
Understanding your refund:
You can see a full breakdown of any hotel cancellation costs on the 'Cancel your order' summary page.
If hotel costs are showing as £0.00: You will receive a full refund for the hotel portion of your trip (minus the £30.00 admin fee and any non-refundable transfer fees).
If there are costs showing in that section: You will receive a refund for the difference between your initial hotel cost and the cancellation charge, minus the £30.00 admin fee.
How it works:
Once you complete the details below and hit submit, your request will go straight to the team and your hotel and transfers will be officially cancelled.
Please fill out the details below to submit your request:
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Need to cancel your hotel booking? No problem, we can help you get that sorted. Please fill in the details below and your request will be submitted straight to the team.
Please note the following rules before submitting:
- Outside of 14 days to departure: We will action the cancellation of your hotel booking with no further contact. Submitting this form is your official agreement to cancel it.
- Within 14 days of departure: Your hotel booking is completely locked in and non-refundable at this stage, so this request cannot be submitted.
⚠️ Important Flight, Transfer, Fees & Protection Info:
Because flights are completely non-refundable, cancelling your hotel means:
- Flights remain active: Your flights will not be cancelled, and you are still responsible for paying any outstanding balance due on them.
- Transfers will be cancelled: We will automatically cancel your transfers as well. This cost will be included in your refund or used to reduce your remaining outstanding balance.
- Admin Fee Applies: A £30.00 administration fee will be applied to this change, which will be deducted directly from your refund or your remaining balance.
- Flight-Only Booking: Your trip will officially become a flight-only booking.
- Loss of Package & ATOL Protection: Because you are removing the hotel, your booking will no longer be covered under the Package Travel Regulations or ATOL protection.
By submitting this request, you confirm that you understand and accept these changes to your booking.
Understanding your refund:
You can see a full breakdown of any hotel cancellation costs on the 'Cancel your order' summary page.
If hotel costs are showing as £0.00: You will receive a full refund for the hotel portion of your trip (minus the £30.00 admin fee and any non-refundable transfer fees).
If there are costs showing in that section: You will receive a refund for the difference between your initial hotel cost and the cancellation charge, minus the £30.00 admin fee.
How it works:
Once you complete the details below and hit submit, your request will go straight to the team and your hotel and transfers will be officially cancelled.
Please fill out the details below to submit your request:
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Update your contact details
Can't locate your booking in your account? No problem. If your contact details were entered incorrectly when you booked, fill in the form below and our team will get your details updated on the system right away.
What happens next?
Once you hit submit, we will update the contact details on your booking. What happens next depends on the status of your holiday:
If your booking is pending: Once your details are updated, your holiday will appear inside your My Booking account so you can track its progress. We will then send you a final email confirmation as soon as all elements of your holiday are officially booked.
If your booking is already confirmed: We will automatically resend your official holiday paperwork straight to your updated email address.
How it works:
Please fill out the form below with your correct details. Once submitted, our team will link these details to your booking so you can access your account and your paperwork.
Please fill out the details below to submit your request:
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Can't locate your booking in your account? No problem. If your contact details were entered incorrectly when you booked, fill in the form below and our team will get your details updated on the system right away.
What happens next?
Once you hit submit, we will update the contact details on your booking. What happens next depends on the status of your holiday:
If your booking is pending: Once your details are updated, your holiday will appear inside your My Booking account so you can track its progress. We will then send you a final email confirmation as soon as all elements of your holiday are officially booked.
If your booking is already confirmed: We will automatically resend your official holiday paperwork straight to your updated email address.
How it works:
Please fill out the form below with your correct details. Once submitted, our team will link these details to your booking so you can access your account and your paperwork.
Please fill out the details below to submit your request:
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Confirm your booking link request
Thanks for confirming that you'd like to link your booking with another travel party.
By submitting this form, you're confirming that you're happy for our team to link your booking with the other booking referenced in the original request.
Please note that linking bookings does not merge them together. Each booking remains separate with its own payments, passenger details and booking terms. Linking simply lets our team know that you're travelling together so we can pass relevant requests to our suppliers where possible.
Once submitted, our team will review both bookings and complete the linking request. We'll be in touch if we need anything further from you.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.
Thanks for confirming that you'd like to link your booking with another travel party.
By submitting this form, you're confirming that you're happy for our team to link your booking with the other booking referenced in the original request.
Please note that linking bookings does not merge them together. Each booking remains separate with its own payments, passenger details and booking terms. Linking simply lets our team know that you're travelling together so we can pass relevant requests to our suppliers where possible.
Once submitted, our team will review both bookings and complete the linking request. We'll be in touch if we need anything further from you.
⚠️ Important: After submitting this form, you may receive an email asking you to verify your email address. We will only receive your request once this verification has been completed, so please click the link in the email to ensure your request reaches our team.